Customer Service







Customer Service

Order Online

Use our secure online web site to place your order.

Order By Phone

Please have your item description, credit card and shipping information and call 877-527-6912.

Order By Fax

Print our online order form, print your information on the form and fax to 307-527-6913.  Please include your email address, and we will confirm your order and your shipment by email.

Order By Mail

Print our online order form, print your information on the form and mail to Traces Of Light, 1280 Sheridan Avenue, Cody, WY 82414.  Please include your email address and we will confirm your order and your shipment by email.

Leadtimes

Prints are normally shipped within three-four weeks of order date.  Posters and cards normally ship within three days.

Gifts/Gift Certificates

Use any of the order methods above for gifts or gift certificates, which are available in any amount.  Please include the ship to address; and if you want, we will enclose one of our cards containing your messeage.  We will confirm your shipment by email so you will know the expected receipt date.

Corporate Sales/Gifts

Please call 877-527-6912.

Order Inquiries

Please use our email contact for order inquiries.  Phone calls are welcome at 877-527-6912.  

Packaging

Prints up to 24-inches are packed flat.  Larger prints are rolled onto a tube and packed in a box.  Posters are shipped in tubes, and cards are packed in a box and wrapped in heavy paper.  

Shipping

UPS ground is the normal shipping method for prints.  Posters and cards are sent through the US mail.  Expedited delivery is available if you note your desire on the order.  Extra charges will be applied when the order is processed.

Alaska and Hawaii

Please enter your order by one of the methods noted above.  We will notify you of extra shipping charges when we confirm your order by email.

Viewing Our Images Online

Monitor settings and capabilities will affect the colors and clarity of our images.